Cancellations & Refunds


Returns to KUWAITISHOP are processed within 10-14 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. You may return any full-price item provided the product is not used in any way within 14 days of the date on your receipt. Sale items may only be exchanged for another item or a store credit. Final Sale items are non-returnable and cannot be returned for refund, exchange or store credit. All personalized items are final sale. Gift certificates are non-refundable. KUWAITISHOP reserves the right to refuse return of any merchandise that does not meet these return requirements at KUWAITISHOP sole discretion.


If you wish to cancel or modify your order, please send an email as soon as possible to We will make every effort to accommodate your request. However, once an order has been submitted cannot be cancelled or modified. Once you have received your online order, please refer to our return instructions included with your shipment. If you would like to purchase a different product, please contact our Call Center : (+965) 96721451


Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not always possible to ensure that any website is completely free of human or technological errors relating to typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted and to change or update information at any time without prior notice.


KUWAITISHOP is committed to our tradition of fine quality control years. We guarantee all our products against defects in materials and workmanship. While our guarantee does no cover normal product damage that may result from mishandling, we do offer a high-quality repair service for a reasonable fee, assuming the item is repairable and that the materials from which it was made are still available. Our guarantee does not cover incidental or consequential damage, such as product or content loss.

If you have any questions please contact us 24/7 via email at